call center

About Call Center

A state of ART call center providing inbound and outbound services to client. Call Center work with clients to create strategic partnership .understanding that nothing is more essential to ensure customer delight than quality of service. Management of the call center has the experience of working with some of the large organization globally and domestically, with the experience with different industries such as Hotel, Finance institutions , Telecommunication, and many more

Purpose of ARY Call Center

“ARY Call Center” is a contact point where we:

Provide Inbound as well as outbound superior customer services to our entire domestic & International Clients.

Promote and sell ARY products and services.

Answer queries, provide information, settle Issues and resolve complaints.

To develop the corporate image of ARY by rendering quality Services in a professional environment.

Features , Facilities and Department Structure

1-90 Seated Blended Call Center

2-3500 sq ft of covered area for the Call Center alone

3-Space available for roof top antenna and other communications equipments

4-Round the clock monitoring by CC Cameras

5-24 hours Maintenance/Support/Backup contract

6-Security Guards.

7-Internal IT departments for fast and efficient support

8-LAN

9-WAN

10-PC (core i-5 with LCD Screens)

11-Specious Cubicles

12-Trained Staff

13-Complete Air conditioned

14-Standby Generator/UPS

call center departmental structure